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Process Mapping & Analysis Workshop for Performance Improvement:
September & November 2009 Book Here
Service organisation leaders:
Do you want a change programme that will help you become an exceptional leader?
Are you a leader who wants to achieve massive performance improvement but who appreciates that a prerequisite to obtaining outstanding results is to change your way of thinking about how you run your organisation?
Exceptional leaders understand that achieving significant performance improvement depends on their thinking about the design and management of work. They know that there is a relationship between thinking, work systems and performance. It is the leadership thinking that determines how the work systems are designed and it is the design of the system that determines organisational performance.

Since leadership is key to any successful change, our ethos is to start any organisation’s change programme by working with leaders like you. We provide coaching and support as we work with you to help you design and implement the changes that will achieve this performance improvement. We’ll help you see how the work works and show you how to collect and understand measures that reflect true performance from your customer’s perspective.
When we leave, you will have the knowledge and expertise to sustain the exceptional results you’ve achieved.
Hi, I’m Stuart Corrigan, Managing Director of Vanguard Scotland. And yes, there is a better, more successful way to run your services. If you want to make a change that will make you the best in your industry and give you a sustainable massive performance improvement, you’ve come to the right place.
Vanguard Scotland has been working with leaders in service organisations since 1997 - to make their organisations become industry leaders. We apply the Vanguard Method which was developed by the Founder of Vanguard Consulting, John Seddon and that will help you deliver results beyond your imagination.
Are you someone we can help? Click here to find out. If you want to start right away, get our free Vanguard eGuide to Understanding your Organisation as a System today using the link below.

FREE: Vanguard eGuide to Understanding Your Organisation as a System
This free Vanguard Guide gives you an overview of the principles you must understand if you want to improve performance that will help you become a leader in your industry.
Finally, I'd like to invite you to my blog. You'll get up-to-date systems thinking tips and techniques. This is where you are most welcome to put in your comments, ideas and questions with regards to systems thinking and change management in general. Simply sign up using the blog registration box on the left hand side of this page and you can start your contributions right away!
Thank you for visiting Vanguard Scotland. You might want to bookmark this page as you’ll want to return to find out what’s happening in the systems thinking world.
All the best,
Stuart Corrigan
Next, click here to find out who Vanguard Scotland work with.
